Volunteer Coordinator & Events Assistant
Organization: Cedar Cultural Center
Position Status: Full Time, 40 hours/week. Salaried. Weekly hours dependent on event
schedule with expected regular evening and weekend work
Reports to: Director of Events and Assistant Director of Events
Start Date: February 2019
Hourly Wage: $32,000 per year
Benefits: HSA Plan with 50% of premium covered by The Cedar. Technology Reimbursement available.
The Cedar Cultural Center is a non-profit performing arts organization and all-ages music venue located in Minneapolis, Minnesota USA. Reflecting its location in the diverse Cedar Riverside neighborhood, The Cedar is known for presenting a wide variety of global roots, folk, indie, experimental, bluegrass, Americana and blues artists, as well as artist residencies, educational programs, workshops, films, dances, comedy, spoken word and community events. The Cedar hosts over 200 live music and performance events each year, the majority of which are staffed by a pool of 300+ volunteers who assist with everything from setting up the venue to ticket scanning, selling concessions and artist merchandise, and cleaning up at the end of the night.
The Mission: The Cedar’s mission is to promote intercultural appreciation and understanding through the presentation of global music and dance. The Cedar is committed to artistic excellence and integrity, diversity of programming, support for emerging artists, and community outreach.
The Cedar is committed to maintaining a diverse workforce that reflects its stewardship of global music, relationships, and community. Indigenous people and people of color are encouraged to apply.
The Role: The Volunteer Coordinator and Events Assistant is a key role that oversees the organization’s volunteer pool and works as part of the front-of-house Events Team. The position’s primary responsibilities are to oversee volunteer staffing for Cedar events and activities, grow and engage The Cedar's volunteer pool, and serve as a Cedar House Manager for 2-3 shows a week.
Volunteer Program Development | 20-25 hours/week
As part of the Cedar’s Office Staff, this position will work 20-25 hours per week during normal office hours, M-F 10am-5pm. Tasks include:
Managing The Cedar’s Volunteer Program by recruiting, training, scheduling and supervising volunteers.
Meeting weekly with the Events Directors to ensure sufficient staffing for all Cedar events and activities
Researching and implementing tools to improve the Volunteer Program, including new sign-up systems, hour tracking, social media, and more
Exploring new volunteer training approaches to increase volunteer retainment and effectiveness
Brainstorming marketing strategies to help recruit new volunteers and build upon the reputation of The Cedar’s Volunteer Program
Stewarding current volunteers, including coordinating volunteer appreciation events
Ensuring volunteers are positioned as a key part of The Cedar’s identity
Networking with other Twin Cities volunteer-run organizations
Attending Cedar staff meetings
Events Assistant / House Manager | 15-20 hours/week
As part of the Cedar Events Team, this position will work during the evening at 2-3 events per week, assisting from set up to clean up. Tasks include:
Providing great customer service for Cedar audience members and artists
Training and supervising a team of 10-20 volunteers per night in a variety of event tasks
Maintaining a safe events environment
Operating cash registers and overseeing ticket, concession and merch sales
Completing end-of-event accounting, and balancing sales reports
QUALIFICATIONS and SKILLS
The ideal candidate for this position has skills in customer service, volunteer coordination, and events management, and has a deep interest in music, community, and culture. The candidate will be willing to manage and direct volunteers and handle a busy work environment. We seek an individual who is able to take direction and work independently. A self-motivated, detail-oriented, and people-focused attitude is a must.
The Cedar is committed to cultural and racial equity, both in its programming and in its internal operations. The candidate will demonstrate patience and cultural competence in order to successfully work with groups and individuals from a diversity of backgrounds.
Specific requirements include:
18 years of age or older
Ability to work both daytimes and evenings
Experience cashiering, balancing cash drawers, and reconciling accounts
Experience in supervision and management, particularly with volunteers
Interest in music and the arts
Commitment to and interest in intercultural understanding and equity
Experience working with social media platforms
Send a résumé and cover letter to firstname.lastname@example.org with “Volunteer Coordinator and Events Assistant Application from <your first and last name>” in the subject line. Applications close Monday, January 14th at 11:59pm.